If you placed an order on an item and didn’t receive it and there is a zero amount on your invoice next to that item, you weren’t charged for it. At this time we don’t send out backorders and you will need to reorder once the item becomes available again on our eStore (It will show as available on the product page).
We offer free shipping on all orders over $75 in Canada. (after all discounts and promotions are applied). We do not offer free shipping on international orders.
We mail via Canada Post.
At this time we only ship within Canada and the US
Yes we mail to PO boxes.
Once your order is shipped from our warehouse, you will receive an email from Canada Post with Tracking information.